At Kramp, we are constantly striving to enhance our service and ensure our customers receive the best possible experience. Over the past few months, we have been diligently working to address issues regarding our order delivery times, which we recognised were not meeting our high standards or our customers' expectations.
We are delighted to announce that we have partnered with Carousel, a renowned delivery partner in Ireland, known for its speed and reliability. This strategic collaboration aims to significantly improve our delivery performance, ensuring your orders arrive in a timely and consistent manner.
Why Carousel?
Carousel is a leader in the logistics industry, recognised for its innovative delivery solutions and exceptional service quality. By leveraging Carousel’s advanced logistics network, we can now promise a more efficient delivery process, enhancing overall customer satisfaction.
Early Success
Since integrating Carousel into our delivery operations, we have already seen remarkable improvements. Our commitment to a 48 hour delivery promise is now being met with efficiency & consistency. While it’s still early days, these initial results are incredibly promising, and we are confident that this trend will continue.
What This Means for You
Our partnership with Carousel means that you can now expect:
Thank You for Your Support
We would like to extend our heartfelt thanks to our loyal customers for their patience and feedback during this transition period. Your input has been invaluable in helping us identify areas for improvement and drive positive change.
We are excited about the future and look forward to continuing to serve you with the highest standards of excellence. Stay tuned for more updates as we continue to enhance our services and offer you access to the widest assortment of parts & components in Ireland.